Delete Action of Due diligence table should be visible to Specific group.

Nithya Devi
Tera Contributor

Hi,

Any user from VRM team cannot delete a problematic DDR not IRQ records.

The users under USR* VEN USR or USR * VEN ADMIN must have a delete button on the UI.

Due diligence Request(DDR) table extends Task table(OOB).By default,admin users can delete the record from DDR.

 

Could anyone suggest,how to make delete action visible to the user belongs to the group (USR* VEN USR or USR * VEN ADMIN).

 

Thanks in advance.

 

Regards,

Nithya.

1 ACCEPTED SOLUTION

Hi @Nithya Devi,

 

If this is answered, please close the loop.

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @Nithya Devi ,

 

I wouldn't touch the UI action since it's on the global table and I will not touch the delete ACL on the task table.

Instead, create a new ACL (delete) on the "sn_tprm_dd_request" table level and add a logic that users should be part of these groups

 

Ex:

HemanthM1_0-1764871202222.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Hi @Nithya Devi,

 

If this is answered, please close the loop.

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025