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12-04-2025 08:22 AM
Hi,
Any user from VRM team cannot delete a problematic DDR not IRQ records.
The users under USR* VEN USR or USR * VEN ADMIN must have a delete button on the UI.
Due diligence Request(DDR) table extends Task table(OOB).By default,admin users can delete the record from DDR.
Could anyone suggest,how to make delete action visible to the user belongs to the group (USR* VEN USR or USR * VEN ADMIN).
Thanks in advance.
Regards,
Nithya.
Solved! Go to Solution.
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12-05-2025 07:26 AM
Hi @Nithya Devi,
If this is answered, please close the loop.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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12-04-2025 10:01 AM
Hi @Nithya Devi ,
I wouldn't touch the UI action since it's on the global table and I will not touch the delete ACL on the task table.
Instead, create a new ACL (delete) on the "sn_tprm_dd_request" table level and add a logic that users should be part of these groups
Ex:
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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12-05-2025 07:26 AM
Hi @Nithya Devi,
If this is answered, please close the loop.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
