How to rollback an import

Nithya Devi
Tera Contributor

Hi,

Could anyone suggest how to rollback the import that done via data source.

Data source Import;

Type- File.

Format- CSV

File Retrieval Method- Attachment.(manual attachment)

 

regards,

Nithya.

 

 

6 REPLIES 6

Hi Shashank,

 

Thanks for your response.Sometimes by mistake  we will attach different files in data source. Everytime approaching backup from servicenow is not appropriate.As  said,we can delete the inserted record,but how to recover the updated record.

 

Regards,

Nithya.

@Nithya Devi ,

 

You have these updated records in another instance too.

You can export the xml from that instance and import it in your instance. Records will revert back to the position where they were before running the transform map.

 

 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain – Software Engineer | Turning issues into insights