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09-01-2025 08:57 AM
Hi,
Could anyone suggest how to rollback the import that done via data source.
Data source Import;
Type- File.
Format- CSV
File Retrieval Method- Attachment.(manual attachment)
regards,
Nithya.
Solved! Go to Solution.
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09-01-2025 09:02 AM - edited 09-01-2025 09:03 AM
Hi @Nithya Devi ,
Directly rolling back an import set in ServiceNow, in the same way you might rollback an update set, is not a built-in feature. Once an import set has transformed data into target tables, the changes are committed.
you can can go through the import records and their targets
if the operation is insert you can delete the target record
if the operation is update it's going to be complex
if you the audit is enabled on the table you can try to go through the audit data and undo the changes
also I found this, see if this is of any use to you
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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09-01-2025 09:02 AM - edited 09-01-2025 09:03 AM
Hi @Nithya Devi ,
Directly rolling back an import set in ServiceNow, in the same way you might rollback an update set, is not a built-in feature. Once an import set has transformed data into target tables, the changes are committed.
you can can go through the import records and their targets
if the operation is insert you can delete the target record
if the operation is update it's going to be complex
if you the audit is enabled on the table you can try to go through the audit data and undo the changes
also I found this, see if this is of any use to you
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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09-01-2025 09:10 AM
It is not supported out of box. Try below solution in development environment and see if it works,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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09-02-2025 12:17 AM
Hi Bhuvan,
Let me try this on my pdi and let you know.
Regards,
Nithya.
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09-08-2025 08:23 AM
Did you get a chance to review this as I believe information I provided would help to answer your query.
As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan