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02-28-2026 01:01 AM
Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue?
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || !newValue)
return;
var proceed = confirm("Please confirm");
if (!proceed) {
var ga = new GlideAjax('ScriptIncludeName');
ga.addParam('sysparm_name', 'Function');
ga.addParam('sysparm_abc', g_form.getValue('fieldname'));
ga.getXML(function() {
g_form.setValue('fieldname', '');
g_form.reload();
g_form.showFieldMsg(fieldname, 'cleared.', 'error');
});
}
}
@Ankur Bawiskar @Its_Sagnic @Matthew_13
Solved! Go to Solution.
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03-03-2026 10:07 AM
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02-28-2026 04:06 AM
Once in popup if user clicks on "cancel" then it enters into if loop
"if (!confirmed) {"
once it entered if loop, then always clear fieldname
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02-28-2026 04:08 AM
Also, here popup also not showing...
It's working till Yokohoma but in zurich it's not working.
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02-28-2026 04:11 AM
Ok so that is not happening right?
if Yes then i think instead of
if(!confirmed) can u give this a try if(confirmed == 'false')
because when cancel is pressed it returns a Boolean which is false.
Thanks,
Danish
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02-28-2026 04:40 AM
First popup it's self not coming
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02-28-2026 05:16 AM
@Danish Bhairag2 any suggestions?
