Hey,I need that every night (2:00 in the morning) the system should close requests that have been 30 days since they were opened and are still open.That is (statee will change from open to close)I am attaching an attempt to solve it by business rule:...
Hi,I've created an application form with a field called 'installations.' I want this field to be visible while filling out the application form but to disappear after the request is submitted. This is the application form: This is the form after it...
Hi,I have an assignment that I need to create using FLOW DESIGNER: Receive an email that is received after clicking on the link (reopen) that we created in the notification (we created a click here button that opens a response email as soon as you cl...
Hi, I need to create a flow designer that, in the first step, will receive an email as a result of clicking a link in a notification I have previously created. Thank.Shir
Hi, I'm attempting to create an HTML notification that includes a variable representing the name of the manager associated with a request in our system. Can you guide me on how to accomplish this? Thank. Shir
Can ServiceNow able to provide the Software and Hardware End-of-life (EOL)/ End-of-Support (EOS) information which no need to manual input by administrator? For Software EOL, it can be provided by SAM Professional suite, is it true? How about the H...
Hello Community, A few days back I got an interesting business requirement. I did lots of research, though I didn't find any concrete solution for the same. Today, I'm going to share the solution for the same so that it can help you. Use case: Genera...
Hello Team, I have a couple of questions regarding the relationships between Contract/Asset and Contract/CI relationships. We have found there are two way to relate infrastructure/apps with contracts:The relationship «Lease Instance» [ast_contract_i...
