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02-28-2026 01:01 AM
Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue?
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || !newValue)
return;
var proceed = confirm("Please confirm");
if (!proceed) {
var ga = new GlideAjax('ScriptIncludeName');
ga.addParam('sysparm_name', 'Function');
ga.addParam('sysparm_abc', g_form.getValue('fieldname'));
ga.getXML(function() {
g_form.setValue('fieldname', '');
g_form.reload();
g_form.showFieldMsg(fieldname, 'cleared.', 'error');
});
}
}
@Ankur Bawiskar @Its_Sagnic @Matthew_13
Solved! Go to Solution.
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03-03-2026 10:07 AM
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02-28-2026 09:31 AM
Hi @Sathwik1 ,
I just tried out in my PDI & its working fine. please make sure the client script UI type is set to All. Confirm & alert both are working. Please see the snip below.
Thanks,
Danish Bhairagdar
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02-28-2026 09:32 AM - edited 02-28-2026 09:36 AM
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02-28-2026 11:31 AM
@Danish Bhairag2 thanks for all your efforts..
After checking it deeper again..I see the attachment itself not getting added to tha attachment variable..and I don't see any size limitations also... So will be there any other thing I've to check and confirm on why attachment is not getting added.
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02-28-2026 11:34 AM
Hi @Sathwik1 ,
Try uploading a normal excel file with some data or maybe any PNG or jog files. If still the same issue persist, try creating a new variable n check.
Thanks,
Danish
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02-28-2026 01:39 AM
Hi @Sathwik1 ,
If you are applying the onChange() client script on a reference variable ,in that case , can you try the same in other browser except chrome once .
Reason being "KB0715672 " says
"The 'confirm' doesn't work in onChange Client Script/Catalog Client Script created on a Reference filed/variable on Chrome Browser" .
