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Issue with Zurich Version

Sathwik1
Tera Expert

Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue?

 

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || !newValue)
        return;

    var proceed = confirm("Please confirm");

    if (!proceed) {

        var ga = new GlideAjax('ScriptIncludeName');
        ga.addParam('sysparm_name', 'Function');
        ga.addParam('sysparm_abc', g_form.getValue('fieldname'));
        ga.getXML(function() {
            g_form.setValue('fieldname', '');
            g_form.reload();
            g_form.showFieldMsg(fieldname, 'cleared.', 'error');
        });
    }
}

 

@Ankur Bawiskar  @Its_Sagnic @Matthew_13 

17 REPLIES 17

Tanushree Maiti
Giga Sage

Hi @Sathwik1 ,

 

If you are applying the onChange() client script on a reference variable ,in that case , can you try the same in other browser except chrome once .

 

Reason being "KB0715672 " says

 

"The 'confirm' doesn't work in onChange Client Script/Catalog Client Script created on a Reference filed/variable on Chrome Browser" .

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

It's not a reference field ..it's an attachment variable.

Also, it worked till Yokohoma version , in zurich we have issues.. the article which you shared will not helpful in my scenario.,

Sathwik1
Tera Expert

Dr Atul G- LNG
Tera Patron

What you are trying to achieve mate. Give more details.

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Dr. Atul G. - Learn N Grow Together
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Alert/confirm popup is not coming ..

 

This confirm popup used to come in Yokohama .. when we upgrade instance to Zurich pop-up is not coming...

 

So is there any property or anything we need to add to show popup