Issue with Zurich Version

[Sathwik1]

Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue?

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || !newValue)
        return;

    var proceed = confirm("Please confirm");

    if (!proceed) {

        var ga = new GlideAjax('ScriptIncludeName');
        ga.addParam('sysparm_name', 'Function');
        ga.addParam('sysparm_abc', g_form.getValue('fieldname'));
        ga.getXML(function() {
            g_form.setValue('fieldname', '');
            g_form.reload();
            g_form.showFieldMsg(fieldname, 'cleared.', 'error');
        });
    }
}

@Ankur Bawiskar  @Its_Sagnic @Matthew_13 

[Dr Atul G- LNG]

What you are trying to achieve mate. Give more details.

[Sathwik1]

Alert/confirm popup is not coming ..

This confirm popup used to come in Yokohama .. when we upgrade instance to Zurich pop-up is not coming...

So is there any property or anything we need to add to show popup

[GlideFather]

Hi @Sathwik1,

not working how? :)) add there g_form.addInfoMessage('some text here'); to know if it is triggered.

Please share some more details

[Sathwik1]

not working, but the same script has been there in the other instance which is in yokohoma,, there it is wroking fine.

here onchange was written on attachment type field. @GlideFather 

[Tanushree Maiti]

Hi @Sathwik1 ,

Can you go through this link and check if replacing reload()  making your code working.

https://www.servicenow.com/community/developer-forum/reload-form-on-client-script/td-p/1886057/page/...