Issue with Zurich Version

[Sathwik1]

Below onChange Client script is working in yokohoma but not in zurich, can someone please help me to understand on what is the issue?

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading || !newValue)
        return;

    var proceed = confirm("Please confirm");

    if (!proceed) {

        var ga = new GlideAjax('ScriptIncludeName');
        ga.addParam('sysparm_name', 'Function');
        ga.addParam('sysparm_abc', g_form.getValue('fieldname'));
        ga.getXML(function() {
            g_form.setValue('fieldname', '');
            g_form.reload();
            g_form.showFieldMsg(fieldname, 'cleared.', 'error');
        });
    }
}

@Ankur Bawiskar  @Its_Sagnic @Matthew_13 

[Sathwik1]

not working, but the same script has been there in the other instance which is in yokohoma,, there it is wroking fine.

here onchange was written on attachment type field. @GlideFather 

[Sathwik1]

@GlideFather After checking it deeper again..I see the attachment itself not getting added to tha attachment variable..and I don't see any size limitations also... So will be there any other thing I've to check and confirm on why attachment is not getting added.

[Tanushree Maiti]

Hi @Sathwik1 ,

Can you go through this link and check if replacing reload()  making your code working.

https://www.servicenow.com/community/developer-forum/reload-form-on-client-script/td-p/1886057/page/...

[Sathwik1]

@Tanushree Maiti After checking it deeper again..I see the attachment itself not getting added to tha attachment variable..and I don't see any size limitations also... So will be there any other thing I've to check and confirm on why attachment is not getting added.

[Ankur Bawiskar]

@Sathwik1 

what's your business requirement?

share client script config screenshots.

what debugging did you do from your side for this and what are your findings?

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