OOB Mega Menu in Service Portal

selvamohanP
Tera Contributor

I need to create a mega menu similar to the one used on the ServiceNow website (screenshot attached) in the service portal. Is it possible to create a similar tabbed, multi-column dropdown structure to show when clicking on a main menu item in the service portal? can you guide me on how to create an OOB mega menu in the service portal?

2 REPLIES 2

Dan O Connor
ServiceNow Employee
ServiceNow Employee

Mega Menu is built using Taxonomy. This is only available when you move over to an Employee Service Center (ESC). 


Thanks for your Response.

We are building this portal for external users. From my understanding, the ESC is primarily intended for internal users. Therefore, it seems I cannot use the out-of-the-box Mega Menu, and my only option is to build a customized widget. Please correct me if my understanding is wrong