Academy Sessions 1. Refresher on Experience & Service Feedback - May 2025 session Live walk-through of end-user experience for feedback capability (Demo 17:00 – 21:40) Post-feedback loop (Demo 25:50 – 27:46) Live walk-through of admin experience ...
ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's de...
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector (version 1.0.9) application. Refer to the External Search Connect...
Introduction Employee Center product OOB provides curated experience for users as part of unified taxonomy As part of EC, EC pro unified taxonomy implementation design phase, it's required to find out all your content ( Knowledge Article Categorie...
Discover best practices and tips for branding your Now Mobile experience to customise the look and feel to align with your organisation’s identity. Branding V/S Theming: Branding: The Pre-Login Experience Branding refers to everything the u...
Overview In today’s fast-paced and hybrid work environment, employees expect quick and seamless access to workplace services — anytime, anywhere. Organizations are supporting a wide range of work personas, from frontline and remote workers to desk-ba...
Academy Session Overview of Notifications functionality (5:10 - 18:50)Demo of Front-end Experience (19:10 - 23:44)Admin configurations (23:55 - 30:35)Demo - how to configure notifications (30:40 - 47:05) Introduction We’re excited to introduce t...
Feature Demo Academy Session Overview of Employee News functionality along with November enhancements of this feature Live walk-through of Employee News front-end and Authoring Experience ( Demo start 33:35 onwards) Feature Overview...
Introduction ServiceNow User Experience Analytics is a feature that allows organizations to analyze user interactions and behaviors within the ServiceNow platform. It provides valuable insights into how users navigate, interact with, and experience...
Looking to catch up on what’s new—or revisit key updates—in Employee Center (Pro)? This archive brings together all our release blogs and highlight webinars since the Rome release, offering a one-stop hub for everything we've delivered. Whether you'r...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Did you notice with Employee Center, when you update the Employee Center Header, suddenly several errors appear when loading Employee Center? And even when y...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, The "My items" widget on the Employee Center homepage displays all user activity that requires your input or review. What is displayed under the "My active ...
We’re looking for people who use ServiceNow Employee Center (and EC Pro!) to help us shape what comes next. Whether you're actively using the product or supporting others who do, your insights are incredibly valuable to us. By joining our research p...
Feature Demo Academy Session Introduction to Unified Employee Profile & Org Chart Live walk-through of end-user experience ( Demo 22:30 - 32:00)Live walk-through of admin experience ( Demo 37:30 - 49:05) For other feature deep-dives, refer...
Introduction Recommended For You The Recommended for You widget can use an ML algorithm based on an Employee profile or an HR Profile to show popular content accessed by users with similar profiles. Recommended items are populated either based on ML ...
Issue:After promoting update sets to a new environment, the content created under Content Publishing is not appearing on the News Feed widget of the Mobile (MESP). However, the same content is visible without issue when accessed through the /esc port...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, The out-of-the-box Taxonomy used within Employee Center comes with a lot of Icons and Banner Images. 1,5 years ago I shared a download with all the Icons and...
This is how to get the Topic Banner image to display. When creating a new topic and adding a banner image, it doesn't show up automatically. Let's fix that!! Here is my example No Banner image You want to update the "Topic Header" widget. Hover...
Framework for extending Approvals Hub to other applications (Technical Guidance) The new Approvals Hub capability creates a unified approvals inbox that consolidates approvals from multiple external systems into the existing My Tasks view on Emplo...
Overview What is Approvals Hub? Approvals Hub is an Employee Center pro capability, launched in June 2023, that creates a unified approvals inbox by consolidating approvals from multiple external systems onto Employee Center Pro. Technically, it...
Jen Holland
ServiceNow
seanflack
Steph Morillo
Lisa Latour
