About Favorite Widgets

[honamiUeo]

I don't know how to use the [sp_favorites] widget.
Can you please tell me how to add a favorite or how to add new data to this table?

I also looked into the roles and UI actions for table [st_portal_favorite], but I couldn't find where it is registered from and what values are displayed.

[Susan Britt · Accepted solution]

1. Enable Favorites on your portal record (sp_portal) first - there is field called "Enable favorites" that you can update from the list view, if it is not on the portal form layout.
   • I have this on my employee center portal record's "Quick start config" to all it to be a heart icon:
   • [{"favorite":{"icon_checked":"fa-heart","icon_unchecked":"fa-heart-o","color":"primary"}}]
   • 
2. Once enabled, you should see a "heart" icon in your service portal or employee center on things that can be favorited (e.g., knowledge articles, catalog items)
   • 
3. You can reference your favorites from the heart in the menu bar beside your profile (see screenshot above)

[honamiUeo]

@Susan Britt 

Thank you very much for your detailed instructions with pictures!

[kashifansari]

Hi Susan
Is there a way we can utilize this functionality on a custom portal for adding favorites to specific records. Currently the user wants to bookmark certain records, Accounts in the favorites to easily access them?