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Stale network Correction

HI Team,I am working as configuration librarian in my team, we have proper lifecycle management process in place.but in Term of stale network devices (discovered more than 30 days), we are approaching network team to have a look and inform why it's n...

Regarding Employee Center Portal Tasks configuration

Hi All,Can someone explain how to configure the tasks (open & completed) in employee center portal. Trying to develop the employee center portal, so as of now we don't have any tasks under the tasks even I have tasks under my name. If anyone has any ...

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Avinash_M by Tera Contributor
  • 197 Views
  • 1 replies
  • 0 helpfuls

Content Experience Header on EC PRO

I see we can add Heading text to the Content Experience Banner. Is it possible to add the logged in users name there. In this banner I want to say "Welcome back to the Office (user's first name)    

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Simran321 by Tera Expert
  • 409 Views
  • 2 replies
  • 1 helpfuls

Taxonomy

Hello EveryoneI Created topics pages under the Taxonomy(Employee) but I can't see on the PortalSteps Which I follow:1.Navigate to the Topic2.Created the Topics3.Navigate to the Portal(employee center)4.Activated the Taxonomy(It is Inactive for some r...

Sid564 by Tera Contributor
  • 905 Views
  • 7 replies
  • 0 helpfuls

How to create a Genius Results card

Hello,We have a custom GenAI LLM that we can query and I would need to create a genius result card to be displayed in the portal with a summary of the top ranked article (similar to the Now Assist for AI Search feature).I copied one of the Genius Res...

Can Two Users update the same catalogue request?

Hi,Can two users update the same catalogue request?So a request is submitted by an employee, filling in the employee part of the request, Then the Manager needs to fill in the manager part of the request. the manager might not be an ITIL users, hence...

cloudv by Tera Contributor
  • 337 Views
  • 2 replies
  • 2 helpfuls

Resolved! Send approval to users manager in list collector

I have a variable with list collector type with user table when we select multiple users in a variable then approval should send for those users Managers. Present approval is going to only Requested for manager as below. we need to send approval to a...

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wefw by Tera Contributor
  • 590 Views
  • 5 replies
  • 2 helpfuls

Resolved! Search Widget on portal pages

Looking for options.I have a request for they typehead search configured to only search specifics knowledgebases. I only need 2. If I created 2 AI Search applications to search those knowledge bases. Would that be the simplest working approach? I thi...

Shawn34 by Tera Contributor
  • 342 Views
  • 1 replies
  • 0 helpfuls