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How to add drop down filter to Todos widget

Hi There,I am planning to edit the OOTB 'HRM Todos Summary' widget. I am aware that custom filtered records can be added to the widget and I am also informed that the records can be ordered by priority. I am already using these features.What I wish t...

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Dalma P_ll by Tera Contributor
  • 1083 Views
  • 3 replies
  • 1 helpfuls

How to add a column in "MY REQUESTS"

Hello Community,Quick help needed; I'm trying to add one more column in My request page In ESC. I want to add "short description" column between "request" and "state". I have attached screenshot for ref.Can anyone help me with this.Thank You!

SM123 by Tera Expert
  • 1197 Views
  • 9 replies
  • 2 helpfuls

Resolved! Dynamically Show / Hide Announcements widget

Hi all, I am looking for a way to dynamically hide the announcements widget when there are no announcements. I also want to re format the container so there is no white space, is this possible? When there are no announcements, I want it to look like ...

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jmcm by Tera Contributor
  • 1092 Views
  • 3 replies
  • 3 helpfuls

Ai search in employee centre

Hi, when i open any kb article in employee centre search bar, I want to have different type of page for different KB like GRC and others. As AI search table only give option to select one portal page, is there any way to add 2 pages which it will ope...

video widget in employee center

Hii eveyone, In employee center there is widget that name is video, i need to configure this but i am unable to configure it.in video widget  how can I add video content. find below attached image 

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Rohit patel by Tera Contributor
  • 1939 Views
  • 9 replies
  • 2 helpfuls

Add Country filter option on Topic Content Widget.

Requirement:To have a country filter on the topic content so that user can filter-out the items based on country selection. Currently required for only requests.So, created a country field type "glide-list" on the "sc_cat_item" table referenced to "c...

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Neeraj_27 by Tera Guru
  • 667 Views
  • 2 replies
  • 0 helpfuls

EC Pro Mega-menu: How to view fourth-level topics?

Our taxonomy topics go down 4-levels, with content on the 4th level.  We want to display the 4th-level topics in the mega menu, but I haven't been successful in doing so.  Even with content in the fourth-level topics and syncing the menus with the ta...

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Yann_Dubois by Tera Contributor
  • 2526 Views
  • 15 replies
  • 5 helpfuls

Migrate service portal to employee center

Hi All! Does anyone have experience of migrating existing IT Service Portal to Employee Center.How to approach this and what ESC has to offer, any documentation that would be helpful.Where to start and what steps to take

My Favorites menu doesn't remove retired articles

We've added the Favorites menu from the Employee Center. Users can favorite KB articles and requests. However, if a favorited article is retired, it isn't removed from the employee's favorites. This results in a broken link since they can't see retir...

Elizabeth32 by Tera Contributor
  • 792 Views
  • 5 replies
  • 0 helpfuls