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Add 'Something is broken' button next to search

athavichith
Mega Sage

I have been tasked to create a widget 'Something is broken' button next to main search widget in the ESC. The 'Something is broken' is generally the incident record producer to create incident. I am trying to find a solution, where I have little to no experience in creating widgets and portal design.

 

athavichith_1-1687882183098.png

 

1 ACCEPTED SOLUTION

Dan O Connor
ServiceNow Employee
ServiceNow Employee

@athavichith Remember that Employee Center has the ability to structure options like this in the Mega Menu

 

DanOConnor_0-1687944370984.png

I find this to be a better design and user experience that creating a custom widget. 

 

 

View solution in original post

3 REPLIES 3

Ontario Stallin
Tera Contributor

Hello,
The simplest thing you can do is create a link tag

 

 

<a href="[link to record producer]" class="my-class">

 

 

and use the class to style it the way you need to

 

 

.my-class{
    text-decoration: none;
    padding: 1rem;
    border: 3px solid red;
    border-radius: 5px;
}

 

For the link to the record producer:

  • If you already have the record producer page in your portal set up, just put that link in the href.
  • Otherwise, you can also go to the record producer in the service catalog and use that link (although it won't fit with the theme of the rest of your portal)

Dan O Connor
ServiceNow Employee
ServiceNow Employee

@athavichith Remember that Employee Center has the ability to structure options like this in the Mega Menu

 

DanOConnor_0-1687944370984.png

I find this to be a better design and user experience that creating a custom widget. 

 

 

Community Alums
Not applicable

Hello @athavichith ,

 

You can also create a quick link for this instead of a custom widget. SS:

Khushbookabra_0-1687976222796.png

 

Thank you!