AI Search change URL of the article

[Andreas Gutzwil]

I want to change the URL of the articles ion the search result from AI search. I use an internal table with text and a field with an URL. When you click on the article provided by AI search it should open the URL which is stored in the record and not the record itself.

[SumanthDosapati]

@Andreas Gutzwil 

I doubt this to be possible with OOB AI search or any other OOB search options.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[Andreas Gutzwil · Accepted solution]

I could fix it. I used the approach to index external content. I create a custom table and the data is pushed from the real table (How to bring External Content into AI Search - ServiceNow Community) Then it is allowed to use map_to with URL which is not allowed for internal tables

[SumanthDosapati]

Glad you made it worked. Just keep in mind about additional costs involved in custom tables.