Allow search for user name or user_id and have user_id show in the Lookup using list popup

[steve_gannon]

In Vancouver it seems the use of the Attributes field on the Dictionary Entry for 'opened_by'  or 'caller_id' on the task table (ie the incident form) has changed and I have been unable to identify where to update the  search criteria and the returned values in the popup listing the users found.

The name and email_address is being returned when the Attributes field is empty, and don't see where to update.

We want to add the user_name (employee number) to be both searchable and listed in the results found.

We are re-platforming to Vancouver, and on our Utah instance we use

"ref_ac_columns_search=true,user_name=true,slushbucket_ref_no_expand=true,ref_contributions=ks_user_show_tasks,ref_ac_columns=email;phone;user_name,ref_auto_completer=AJAXTableCompleter,edge_encryption_enabled=true' but it and variations of this are not recognized in Vacouver.

I noticed that the default value in the Attributes filed (encode_utf8=false,ref_contributions=user_show_incidents) calls a ui_macro and triggers once a user is selected.

Thanks

[Amit Gujarathi · Accepted solution]

HI @steve_gannon ,
I trust you are doing great.
Please find the updated attribute

encode_utf8=false,ref_contributions=user_show_incidents,ref_ac_columns_search=true,user_name=true

[steve_gannon]

Thanks Amit, but this also returns name and email_address as before. 
I have checked a few areas now but unable to identify what is overriding this field.