approval get approved but the flow is waiting the approval action !
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10-15-2024 02:36 AM
I've a simple flow that trigger when a specific catalog item requested
the flow ask for approval and I approve it but it stuck in this stage
when i go to the execution i found it's waiting for this action to be done
it was working fine and i didn't think I've changed something

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10-15-2024 04:54 AM
Hi @Mohamed Taha ,
Can verify below sys_id is Bandar's sys_id (Approver) and also can you remove and readd the approval step in the flow, save, Publish and test again.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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10-15-2024 06:09 AM
yes this sys_id is to Bandar(approver)

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10-15-2024 08:29 AM
Can you remove and readd the approval step in the flow, save, Publish and test again?
Can you also share screenshot of the approval step configured to verify.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025