Attachment not showing in employee center portal

[dev_S]

Hi All,

I have a issue where a PDF document is attached to a KB article when the article is opened in Employee center the attachment is not showing, is there anyone have idea of faced similar kind of issue.

Regards,

Devender

[Ankur Bawiskar]

@dev_S 

not visible by admin?

[dev_S]

Hi @Ankur Bawiskar ,

It is not visible for everyone even for admins as well, but it is showing in the backend view of the article.


Regards,

Devender

[Tanushree Maiti]

Hi @dev_S 

Refer this post. If it helps.

https://www.servicenow.com/community/developer-forum/esc-portal-attachments-on-kb-articles-not-showi...

[dev_S]

Hi @Tanushree Maiti ,

Thank you for the response but I think this is not helping for my issue.


Regards,

Dev