Blocking Contingent/contractors from accessing the HR Portal (Employee Center)

[Rob Sestito]

Hey Team,

Looking for ideas if anyone has any and/ or if anyone has done this before.

We have contingent works that to not use our HR department for anything. We want to block their access to the employee service center.

Currently, from our main IT Service Portal, a contingent worker would not see the HR Widget Icon:

However, if a contingent worker were to change the URL to match ESC:

They will see the portal for HR. Contingent workers will usually get only a few roles. That includes the sn_hr_sp.hrsp_contingent and sn_hr_core.hrsm_contingent. Is there something that we can do to block their access (or hide) the ESC portal specifically? We still want them to have access to the IT Service Portal.

Thanks in advance,

-Rob

[Rob Sestito]

Hey @Göran WitchDoctor Lundqvist -

I came across your post Redirect End users to different portals when trying to search out a way to do what I need.

Could I use your method from the post I referenced, to basically say, "if the user has 'contingent' as a value from the custom field, 'u_worker_type', redirect them right back to the SP portal"?

Basically, if a contingent worker changes the URL ending from sp to esc, redirect them right back to sp (Do not pass GO, do not college $200) haha

The above mentioned to try changing roles I cannot do. What they have is what they needs, aside from having access to the EC.

If you are able to lend me your thoughts on this, that would be wonderful!

Cheers,

-Rob

 

[Rob Sestito · Accepted solution]

I ended up finding the Activate the user criteria for Service Portal plugin

This let me use or add the Can View and Cannot View tabs under Related Links to each Portal pages, widgets, and widget instances forms.

With specific criteria I already had, I was able to add it to the Cannot View for each of these as per the instructions from the document, and I am now able to hide the HR Portal completely from Contingent workers.