Can I hide a topic in the mega menu but still keep the topic page active?

Sysop
Tera Contributor

I have a request to hide a topic in the mega menu and instead link to it using an html button on the page.  Is this possible to do OOB?  Thanks.

3 REPLIES 3

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Yes, you can for example remove the parent field on the topic itself (ofcourse while testing it might not reflect immediately, known cashing with the employee center header!). Opening the topic directly through sys_id would still work.

 

I don't know if the breadcrumb still works fine then 🤔

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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LinkedIn

When you say "remove the parent field on the topic itself" do you mean leaving the 'parent_topic' field blank?  If that's what you mean then that just makes the topic a parent topic in the mega menu. I do want this to be a parent topic I just don't want it in the mega menu. Can you please clarify further?

Sajal Gupta
ServiceNow Employee
ServiceNow Employee

@Sysop The easiest way to achieve this OOB is by using Advanced Portal Navigation. 

https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/employee-ce...


You can mark the Mega menu elements as inactive and they'll not appear on the Menu.

SajalGupta_0-1712675135710.png

 



Regards
Sajal