Catalog item

[pragadeesh254]

I need to create a workflow for a newly created laptop catalog item,please anyone tell the steps to do.

[Danish Bhairag2]

Hi @pragadeesh254 ,

Please check these video it's a 4 part video where it has been explained how to create a catalog item n a flow 

https://youtu.be/b5S6xWPKB5M?si=5tiFUuqaQNVn_9xH

Thanks,

Danish

[Sandeep Rajput]

@pragadeesh254 I recommend you to check any existing workflow currently being used on any other RITM. Make a copy of it and start creating your own for laptop catalog item.

[PrashantLearnIT]

Hi @pragadeesh254 

You can follow this video to create a flow for catalog item.

Link - https://youtu.be/A4pyxGizF58?si=kQY17ZtVaF0dThAG

[Aniket Chavan]

Hello @pragadeesh254 ,

Creating a Flow Designer in ServiceNow is a straightforward process. You can customize it by adding activities based on your specific requirements, be it approvals or tasks.

Regarding your question about triggering approvals to the requester's manager, I've attached an image below that illustrates the process. Pay attention to the "dot walk" technique I've applied in the image. You'll need to implement a similar approach in your configuration.

Additionally, I'm sharing some helpful links that provide further insights into mastering the concepts of the Flow Designer:

• What is flow Designer | Overview of Flow Designer | ServiceNow Flow Designer Training
• ServiceNow Flow Designer | Creating a Catalog Item Flow

Feel free to refer to these resources to enhance your understanding of the Flow Designer.

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket

[Aniket Chavan]

Hello @pragadeesh254 

I wanted to check in regarding the response I provided. If my suggestions were beneficial in addressing your query or helped in resolving your issue, would you mind marking it as helpful, accepting the solution, and closing the thread?

Your acknowledgment not only shows appreciation for the assistance but also assists future readers who might come across a similar problem.

Thank you for your consideration!🤗

Best regards,
Aniket.