Catalogue items as links in the mega menu

Jack62
Giga Guru

‎10-15-2022 03:05 PM

Evening all

 

I am currently configuring the mega menu for our new ESC and would like the content, or some of it, to be a link direct to a catalogue item. for instance, under the topic of "people services" I have joiner, leaver etc. If I click on joiner, I want to be directed to the cat item for a leaver, instead I am taken to a page with a single cat item, which of course is leaver. Seeing as I set up the related content of the child topic to be a cat item, I did expect it to be standard functionality

 

Can anyone advise how I can get this working?

 

Thanks as always

 

Jack

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3 REPLIES 3

Community Alums
Not applicable

‎10-15-2022 09:13 PM

Hi @Jack62 ,

Can you share some screenshots here please to understand

what you want

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Prakhar7
ServiceNow Employee
ServiceNow Employee

‎10-15-2022 10:37 PM

Hi @Jack62 

I’m not sure if you can add the catalog items directly as level2 items in mega menu.

But I think you can try to add desired items as Quick Links in Mega Menu. That can take you to the catalog item directly.

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Arpad Lonstak
Tera Expert

‎02-01-2023 07:12 AM

Hi @Jack62 
Any working solution found (other than Quick Links) for direct link (for cat.item within Mega Menu)? 🙂
BR, Arpi

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