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‎03-31-2025 10:56 PM
HI,
I want to add some links in the description in the category, in employee center. But i'm facing this issue. How can i add links. Can someone assist. Thanks in advance
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‎04-01-2025 02:21 AM
it won't work for catalog.
it works for catalog item since catalog item table has description field which is of type HTML
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-31-2025 10:56 PM
please share some screenshots.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-31-2025 11:15 PM
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‎03-31-2025 11:25 PM
so you want to add link here? sc_category
If yes then description field is text type so it won't support HTML links in it
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-01-2025 02:15 AM
So is there any way to add links in the description as this functionality is working in service portal but not in employee center