Category caption issue in employee center

NelishaJ
Tera Contributor

HI,

I want to add some links in the description in the category, in employee center. But i'm facing this issue. How can i add links. Can someone assist. Thanks in advance

1 ACCEPTED SOLUTION

@NelishaJ 

it won't work for catalog.

it works for catalog item since catalog item table has description field which is of type HTML

AnkurBawiskar_0-1743499309073.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@NelishaJ 

please share some screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Sure,

Like in service portal, we have used links in the description but trying to do same in the employee center. But in employee center links are not working it's coming like html code. 

Hope its clear now. Please refer the SS below

@NelishaJ 

so you want to add link here? sc_category

If yes then description field is text type so it won't support HTML links in it

 

AnkurBawiskar_0-1743488695084.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

So is there any way to add links in the description as this functionality is working in service portal but not in employee center