Change label on content card

Julie21
Tera Expert

Hi. 

Is there a way to change the labels "Article" and "Request" on the content cards?

 

1 ACCEPTED SOLUTION

Julie21
Tera Expert

I found the solution. If I open the sys_ui_message table and find the message with the Key "request" in English, I can change the label to something else than "Request". This changes the label on the content card on employee center. 

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6 REPLIES 6

Pooja_Patil
ServiceNow Employee
ServiceNow Employee

This data comes from two widgets KB Content & Catalog Content and fed to Taxonomy Content Card.

You can customize widgets to overwrite these labels.

 

Please mark this as Helpful / Accept the Solution if this helps.

Julie21
Tera Expert

Hi Pooja. Thank you for your reply. Any suggestion to how I overwrite the labels? 🙂

 

Pooja_Patil
ServiceNow Employee
ServiceNow Employee

If you look at Taxonomy Content Card widget template, it is using type from the data that KB Content & Catalog Content 

Pooja_Patil_0-1727881317984.png

And KB Content server script sets the data.kbCardData.type = gs.getMessage("Article"); this is the line you would want to change. (I highly recommend cloning the widgets over customizing)

Pooja_Patil_1-1727887964116.png

 

 

Please mark this as Helpful / Accept the Solution if this helps.

If I clone the taxonomy content card widget, how can i connect it to The Topic Content with filter widget that is use to display the items?