Unable to See topics created in ESC Portal

[VanamaAkhil]

Hi Everyone,

We are planning to implement Standard changes in our project.OOB we have 3 standard change items like Modify a Standard Change Template , Retire a Standard Change Template,Propose a new Standard Change Template.

I want to display 3 catalog items in ESC under topics so that who every want to create/modify / Retire the template they can submit from ESC Portal.For that I have created a Topic called Change Management and added these 3 catalog items in the Connected Content.But still I was not able to see the topic and its related items.Attached the screenshot for the same.

[SP22]

Hello @VanamaAkhil,

Please check Advanced Portal Navigation from the navigator. If that is true, you need ti sync the topics with the portal.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1218976

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1432117

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1215855
Thanks
Santosh.P

[VanamaAkhil]

Hi @SP22 

I have checked the Advanced Portal Navigation and is synced upto date adn were atcive only.

[VanamaAkhil]

Hi @SP22 

Here the issue is I wasn not able to display the Record producers,if I added any catalog item it is showing

[SP22]

@VanamaAkhil,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999489

https://www.servicenow.com/community/developer-forum/record-producer-is-not-visible-under-specific-t...