Child topics are not displayed in Employee Center Portal

Sarin
Tera Contributor

I created 7 child topics for the parent topic. However, only one of them is getting displayed in the portal. Please see attached screenshot for reference. TIAScreenshot 2022-12-22 at 10.25.06 PM.pngScreenshot 2022-12-22 at 10.25.34 PM.png

1 ACCEPTED SOLUTION
7 REPLIES 7

Ruchit
Mega Sage

Hi Sarin,

 

Until you do not add "Connected Content" to that specific Topic, you will not be able to see that topic in Employee Center.

 

Ruchit_0-1671729905145.png

 

** Please mark this as correct if you think I answered your question**

Sarin
Tera Contributor

I do have the "Connected Content" added for the respective topics. 'Hardware' is getting displayed. 'User Accounts & Access' and 'IT Apps & Services' are not getting displayed. PFA

 

Screenshot 2022-12-22 at 11.01.49 PM.pngScreenshot 2022-12-22 at 11.02.09 PM.pngScreenshot 2022-12-22 at 11.02.26 PM.png

 

Sarin
Tera Contributor

Hey Ruchit,

 

Post opening the page incognito, I was able to see the expected result. Thanks for suggesting the linked article.

 

Thanks much!