Out of the box widgets in Employee Center portal

Ajit Kumar2
Tera Contributor

‎12-17-2022 10:39 PM

Hi,

 

We are planning to implement OOB employee Center portal, however we are facing below issues. Could anyone please help me to resolve this issues.

 

- I am trying to use announcement widget in Employee Center portal, however notifications are not getting displayed.

- Whenever user submits RITM, Where can I configure pending approval requests ? I am not able to get them in MY task.

 

Thanks & Regards,

 

Ajit 

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2 REPLIES 2

Susan Britt
Mega Sage
Mega Sage

‎12-21-2022 10:41 AM

Did you add the "Announcements" or "Announcements (CD)" widget?  Announcements use the Service Portal > Announcements records to display.  They should appear automatically, as long as your announcement record is:

  • Active
  • Current date is after the "From" date, if one is populated
  • Current date is before the "To" date, if one is populated
  • "Type" is widget, if expecting to see in a widget
  • "Roles" is empty, if expecting anyone to see it
  • The Portals tab is empty or has the correct Employee Center portal

Approvals should appear in My Tasks.  These are configured in Employee Center > To-dos Configuration, if you want to confirm the settings on the sysapproval_approver table.

Ajit Kumar2
Tera Contributor
In response to Susan Britt

‎12-22-2022 11:55 PM

Hi Susan,

 

Thanks for the reply.

 

Yes I could able to get announcement displayed however only after making 'ISC:Invalid Run As User' entries inactive. Do you know why this works this way ?

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