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‎12-22-2022 09:00 AM
I created 7 child topics for the parent topic. However, only one of them is getting displayed in the portal. Please see attached screenshot for reference. TIA
Solved! Go to Solution.
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‎12-22-2022 09:40 AM
Hi Sarin,
Please check this article.

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‎12-22-2022 10:23 AM
How many Taxonomies do you have?
I've seen this as being a possible cause if this issue.
If you have more than one, make sure it's linked to the correct Portal, and that it's Active.
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‎12-22-2022 10:29 AM
I have two taxonomies, of which the 'Employee' is made inactive and detagged from the portal and the customized taxonomy is tagged to the EC portal.
Not sure, what is the root cause of the problem. But, after opening the page incognito, it is working as expected.
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‎12-22-2022 10:23 AM
Hey Ruchit,
Post opening the page incognito, I was able to see the expected result.
Thanks much!