Closed request are showing in Open Request filter in Employee Center

dev_S
Tera Contributor

Hi All,

 

I have a issue where closed requests are showing in the Open request filter in Employee center,

In our instance My request widget is cloned and two filters are added for Open incidents and open request items now the issue is in the open requests filter closed requests are showing along with open requests.

So please anyone help me to make the changes for the issue.

2 REPLIES 2

SnehaP576399573
Tera Contributor

Hi @dev_S ,

Could you please share the screenshots of the filters you applied to the request item?

 

Regards,

Sneha

Ankur Bawiskar
Tera Patron
Tera Patron

@dev_S 

Seems something is mis-configured in the "My Request Filter" for your table.

check the condition is configured correctly or not

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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