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Compose section in HR workspace

preethigovi
Tera Contributor

Hi Team,

 

If i create form section and add fields, the compose email section is getting hidden any idea on this issue?

 

preethigovi_0-1757667207311.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@preethigovi 

are you checking as admin?

Also ensure Additional Comments, Work notes and Activities Filter is present in your workspace view on your HR table

AnkurBawiskar_0-1757669250967.png

If you are saying the Compose section is not showing until you save i.e. for new record check this link

Invisible Compose and Activity Stream in SOW until Save Button Click** 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Shruti
Mega Sage
Mega Sage

Hi

Can you scroll down and check the highlighted option

Shruti_0-1757667686840.png

 

@Shruti  ,

 

The icons are not even visible as the entire compose is hidden.

Rafael Batistot
Kilo Patron

Hi @preethigovi 

 

This solution might help you 

 

https://www.servicenow.com/community/developer-forum/how-to-hide-quot-compose-email-quot-ui-action-o...

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.

Ankur Bawiskar
Tera Patron
Tera Patron

@preethigovi 

are you checking as admin?

Also ensure Additional Comments, Work notes and Activities Filter is present in your workspace view on your HR table

AnkurBawiskar_0-1757669250967.png

If you are saying the Compose section is not showing until you save i.e. for new record check this link

Invisible Compose and Activity Stream in SOW until Save Button Click** 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader