Customizing User Portal Design While Using Existing Employee Center Widgets

[Lion Kesler]

Hi everyone,

I'm working on creating a custom user portal in ServiceNow, and I want to use a different design while still leveraging the existing widgets from Employee Center.

Would it be better to:

1. Create a completely new portal and reuse the widgets?
2. Customize the existing Employee Center to change the design while keeping its functionality?

What are the pros and cons of each approach?
Is there a recommended way to separate the design from the functionality without affecting future updates to the existing widgets?

Thanks in advance for your help!

[dgarad]

Hi @Lion Kesler 

Refer the below link for Custom new  portal in ServiceNow.

https://developer.servicenow.com/dev.do?_escaped_fragment_=/learn/courses/xanadu/app_store_learnv2_s...

You cannot modify the OOB widget but you can clone it and then place your custom widget. Cloning the OOB widget is the only way to modify it.

You will find more details on how to clone the widget here -

https://developer.servicenow.com/dev.do#!/learn/learning-plans/utah/servicenow_application_developer...

After cloning and modifying you can add the widget back to the page using below steps -

https://developer.servicenow.com/dev.do#!/learn/learning-plans/tokyo/servicenow_administrator/app_st...