Experience Feedback Drawer

Cielo
Tera Contributor

‎09-09-2024 06:36 PM

Can i change the 3 options displayed in the Provide feedback drawer? If so, where can i configure it? i tried to update in the Assessment Metric Types asmt_metric_type table but it doesnt reflect in this feedback drawer

Cielo_0-1725931928450.png

 

Assessment Metric Types asmt_metric_type table:

Cielo_1-1725932113597.png

 

 

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3 REPLIES 3

NitishK66615299
Tera Contributor

‎10-15-2024 03:32 AM

Well you can create messages with "I Like Something", then store value in that. It will reflect in portal

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Pooja_Patil
ServiceNow Employee
ServiceNow Employee

‎10-15-2024 09:39 AM

@Cielo , with latest EC Pro app you can set any survey on your feedback definition.
Go to Employee Center > Experience Service and Feedback > Feedback Definitions

Pooja_Patil_0-1729009874993.png

https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/employee-center/t...

 

Please mark this as Helpful / Accept the Solution if this helps.

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Ankita Bisht
Tera Contributor

‎03-10-2025 12:19 AM

Hi , I have same question, are you able to find a solution for this

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