Delegation Set up

nitesh83
Tera Contributor

We have a scenario in HRSD as below 

 

Miss A is Group X  and have access to all Case getting created as part of Group X set up . 

 

If Miss A goes on leave we need to ensure that case coming in that group can be seen  by MR B . 

 

Mr B is not part of Group X 

2 REPLIES 2

Mark Manders
Mega Patron

You can use delegation for this, but you should also consider to put Mr B in group X, since he will have miss A's responsibilities during her absence?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Thank You for the reply. 

 

Delegation rules are set up in Terms of 6 -7 COE table like payroll , learning and all. Should I assign the required COE table to Mr B   (Same COE as Miss A)