Disable a AI search functionality enabled post upgrade to Washington release.

[RishabhY]

Hi guys,

I'm unable to find out from where I can disable the AI search option that is showing post upgrade from Vancouver to Washington. I'm attaching the screenshots FYI.

[GB14]

Hello @RishabhY 
Have you tried the steps in the article to revert to the Zing search?

https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/ai-search/task/rev...

Thanks

[RishabhY]

Thank you!! I did try to navigate there but having some restriction issues.

[GB14]

An admin or ais_admin role is required. 

If you have the required role, make sure "The AI Search for Next Experience" plugin is installed.