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Draft , review and expired articles are showing in Employee center when searched with KB number

dev_S
Tera Expert

Hi All,

 

I have a issue where Draft , review and expired articles are showing in Employee center when searched with KB number but only published articles should be shown.
Anyone has idea or faced similar kind of issue what might be the reason.
Thanks in advance.

 

Regards,

Dev

1 REPLY 1

Laveena-Agarwal
Mega Sage

Hi @dev_S 

 

If AI search is enabled in your instance, check "search sources" and update the filter conditions for Knowledge search source.