EC - Migtate Chatbot

[smitaD]

As a UX resource need to migrate Chatbot "dash " to Employee Center Portal from the existing Service Portal so that user can have a seamless chat experience in the new EC portal.

[Community Alums]

Hello @smitaD ,

Go to Service Portal Agent Chat Configurations (sp_agent_chat_config)  table, and add the EC portal in the ‘Portals’ field of that record. 

Thanks!

[smitaD]

That is already exists in the service portal agent chat configuration table's ESC chat record.

[Community Alums]

Pls refer: https://www.servicenow.com/community/developer-forum/how-to-configure-different-branding-for-differe...