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06-10-2024 03:24 AM
Hi everyone in the community!
For the first time since implementing HRSD, I've conducted a patch update in Vancouver. However, I encountered five errors and I can't figure out the cause.
・Error Read operation on table 'sn_ja_task' from scope 'Employee Center Core' was denied. The application 'Employee Center Core' must declare a cross scope access privilege. Please contact the application admin to update their access requests.
・Error com.glide.script.fencing.access.ScopeAccessNotGrantedException: read access to sn_ja_task not granted
・Error Script source code logged to console
・Error Failing widget: 'Employee Center Header' (d0009941eb103010ed7966d6475228c1)
・Error Read operation on table 'sn_ja_task' from scope 'Employee Center Core' was denied. The application 'Employee Center Core' must declare a cross scope access privilege. Please contact the application admin to update their access requests.
I'm aware that similar issues occurred in the past with the Rome version, but I'm not sure if this is the same problem. Employee Center (ESC) read access errors after Rome upgrade
If anyone has experienced the same issue in Vancouver as in the Rome version or can offer assistance, I'd greatly appreciate it! Thanks to everyone in the community!
Solved! Go to Solution.
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06-12-2024 02:15 AM
I have solved the problem and will write it down!
<Cause>
Disabling Restricted Caller Access Privileges
The update to the script include "todoPageUtils" caused the Restricted Caller Access Privileges of source "todoPageUtils" to be disabled.
<Fix>
Corrected the Restricted Caller Access Privileges for the affected source to allow.

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06-10-2024 03:58 AM
Hi Jack,
you need to create a cross scope access record. You can go to the module 'Application Restricted Caller Access' and there may be a record in there with a status of 'requested'. Otherwise you can create the access policy manually
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03-17-2025 09:02 AM
This method solved my issues. Thanks.

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03-18-2025 01:45 PM
Glad it helped!
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06-12-2024 02:15 AM
I have solved the problem and will write it down!
<Cause>
Disabling Restricted Caller Access Privileges
The update to the script include "todoPageUtils" caused the Restricted Caller Access Privileges of source "todoPageUtils" to be disabled.
<Fix>
Corrected the Restricted Caller Access Privileges for the affected source to allow.