Employee center latest version update

[sagar_basu]

Hi All,

I have a basic query related to Employee Center update.

We have configured and customized few parts of employee center already. 

We are migrated from Service Portal to Employee center, and configured to access Employee center with /sp URL.

Now I see some capabilities/options are missing in Employee center and I realized we are still with the version 25.0.5

But I see the latest version available in store as 28.0.4 and we are in Tokyo.

I want to update to latest version of employee center.

So want to know is there anything that I need to be aware of before update or after update to make sure my current configurations and customizations are not affected?

I'm new to ServiceNow and Employee Center. So kindly suggest.

Thanks,

Sagar

[Talya]

@Dan O Connor , Thanks for responding. For each version upgrades we will not need any fix script execution?

Thanks,

[Dan O Connor]

Not that I am aware off? 

I was recently working with a customer on a project and we went through two plugin updates. No scripts were needed. 

[Pooja_Patil]

@sagar_basu ,

I agree with what @Dan O Connor suggested, you should always check this in sub-prod instance.

During app upgrades, any customized scripts are skipped. So if you made any script changes they will not be affected, but that also means new changes/fixes will not be applied.

Please refer here - 

https://docs.servicenow.com/en-US/bundle/utah-application-development/page/build/system-update-sets/...

[sagar_basu]

@Pooja_Patil , I have made minor changes to script include to change the labels. But I want the new update to script include since there is lot of code changes from 25.0.5 to 28.0.4

Please suggest me what should I do to get the latest updates to that script include?

Thanks,

Sagar

[Pooja_Patil]

@sagar_basu only way to get latest changes on the customized script is to follow steps mentioned here -
Override Customization 

I suggest save your work, override script to get latest and make your changes again.

~BR

Pooja Patil

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