Employee Center Subtopic widget/taxonomy width adjustment
I want to increase the width of the subtopic menu of the taxonomy in employee center portal. I actually need to remove the scroll bar from the right side.
Forum Posts
Add option under Edit in HR Configurable workspace
Hi All,If we want to add "Suspend" option under Edit like "Assigned to me", from where I need to navigate?I have searched UIB for HR Configurable Workspace, Declaration Action Assignment & UI action but could not find it.How can we add any guide?is i...
View approval in Employee center via url in the approval request email
Hi, I need help!!I have created a custom app and it needs approval. In the approval request email, i need to create a url that can redirect the approver to the specific approval task in My Tasks in Employee Center. However, the My Tasks url is always...
Resolved! Has anyone successfully configured User Guided Self-Service on the ESC home page?
The video on Use Guided Self-Service shows the user guided self service as available on the ESC landing page. So far our developer has only been able to add it under the Topics. Has anyone manged to find instructions on how to add it to the ESC hom...
Service Portal vs Employee Center Widgets
Can anyone share what portal widgets do not natively work on a Service Portal vs. Employee Center Pro experience? We're evaluating a need to build an external-facing portal experice for non-employees (partners, vendors, third-parties, etc.) to colla...
topic content widget filter to change
Hi all,i have requirement where we have filter by options in "topic content" widget, as all,requests and articles.We need to have articles only in options i have achieved , but other thing , after filter or above of that we should have a text with bu...
Remove duplicate serial number entries for the switch hardware
I've attached a picture showing an example of a duplicate serial number for our switch hardware. Also attached the spreadsheet of the devices. Can you remove the duplicate serial number assets?
Guided Self Service Public Access
Looking for an idea on how to make a Guided Self Service playbook can be made public. We have a requirement to allow employees who may not be logged in\cannot get logged in to use the flow to point them in the right direction on who to call for supp...
Change behaviour on Guided Self Service
HiWe are about to start using Guided Self Service in Employee Center and i have a question:Does anyone know if It's possible to make so the "View my responses" is always expanded?If i lets say have i Knowledge Article that i want to show It's hidden ...
Between March 1VII- 2XXs, a number of network CI's had the "managed by group" removed
CORP queries were disconnected from service offerings, yet there were number of CI's had managed by group removed.There are CI's that were connected to query and to the offerings and had lost managed by group.
Resolved! Build a reference qualifier to show users who are not owners
Hi All, Having a requirement that, On catalog form we have a fields like > Select the dl - (reference to DL table where we have owner, member) > Select user to add owner - reference to user table here in the select user filed want to add a reference ...
Resolved! Applying CSS Style to a Description Field in Employee Center Portal
Hello,I have added a description to a topic in the Employee Center portal. Is it possible to apply custom CSS styles to this field?Thank you!
Guided tour help
Hi Team , In a portal we have widget called Report a problem , when we click over this widget it's lead to a form , i want to create guided tour on that form .can someone please help me with it ?
ATF Configuration to add attachments to a record producer in Employee center portal
We are trying to create a Test in ATF with following Test steps :Impersonate1.Open a Record Producer (SP)2.Set Variable Values (SP)3.Add Attachments to Form (SP)4.Submit Record Producer (SP)On running the test the test fails at step 3 with the follow...
Redirect Knowledge Articles in servicenow to Google Drive Links in ServiceNow
We have a requirement wherein our company uses Google Drive for maintaining up-to-date information. Our stakeholders prefer not to come to ServiceNow to update knowledge articles directly. Instead, they would like it so that when someone clicks on a ...
