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Forum Posts

How to add guided self-service to topic page?

Hello, how can I add a guided self-service to a topic page? I have tried with:1. Widget Quick links: The guided self-service appears on the topic page but if I click on it nothing happens2. Widget guided self-service processes for topics: I have add ...

NNL by Tera Contributor
  • 1374 Views
  • 6 replies
  • 3 helpfuls

Error when loading new Employee Center Portal: Execute operation on script include 'todoPageUtils' from scope 'Employee Center Core' was denied. The application 'Employee Center Core' must declare a cross scope access privilege. Please contact the ap

Hi ServiceNow Community, I'm hoping someone can help me. I am testing the Employee Center portal in a developer instance, I have created a new portal and cloned the following pages: HomePage: ec_dashboard > custom_ec_dashboardKB home page: esc_knowle...

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tj26 by Tera Contributor
  • 10011 Views
  • 17 replies
  • 51 helpfuls

Resolved! Topic Page - Remove 'Filter by' dropdown

Hello, Is there a way to remove the 'Filter by' dropdown list in the topic pages? I have a request from the business to investigate the feasibility of taking this away for the end users. While reviewing the widget I did find the HTML code that is gen...

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Peter W1 by Tera Contributor
  • 757 Views
  • 2 replies
  • 0 helpfuls

Questions to Employee Center Pro

Hello, I have some questions for the Employee Center Pro: 1. For the Employee News Center widget: Is it possible to deactivate the “News and events” crumbs bread? Because we have the news article widget in one of our topic page and wants that the end...

Faceted search Widget

We need to auto expand the facets in filters once the search page is loaded.As we can see Knowledge Base and quick links are expanded all should auto expand automatically.AI Search is Enabled.Thank You!   

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DEV 1 by Tera Contributor
  • 1282 Views
  • 4 replies
  • 0 helpfuls