Employee Center - My Active items showing 0 task even though there are tasks

[Max19]

Hi all,

I am facing an issue in the My active items widget in employee center. The tasks is showing 0 but when i click into the task, there are multiple tasks pending. Below are some screenshots to illustrate:

- Figure 1: Showing 0 task under my active items

- Figure 2: But when user click on the tasks on the widget to get to my to-dos, it shows that there are tasks

- Figure 3: Activity configuration for Tasks

Appreciate some assistance or advice on how we have have the widget task count sync up with the to-dos

Many thanks in advance!!

[Community Alums]

Make sure that the user has 'approver_user' or 'business_stakeholder' role, it will not be including in the Count logic.