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Employee center portal

Snehal Bhagat1
Tera Contributor

Hi team,

 

  • we are facing one issue in employee center portal, when we are trying to print any page then it prints as columns of 2 - 3 centimetres instead of showing the whole page.

tried from diff browsers also

previously it was working fine.

8 REPLIES 8

GlideFather
Tera Patron

@Snehal Bhagat1 please provide screenshots to understand it better

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


IMG_4230.jpeg

 This how, its showing.

IMG_4231.jpeg

 this how it’s displaying.

@Snehal Bhagat1 , 

Try this :

 

 

  • Navigate to Service Portal > Themes → Open the theme used by Employee Center.

  • Scroll to the CSS section.

  • Add this CSS override:

@media print {
  body, html {
    width: 100% !important;
    max-width: 100% !important;
  }

  /* Make all portal containers print full width */
  .sp-page-layout, .container, .row, [class*="col-"] {
    width: 100% !important;
    max-width: 100% !important;
    float: none !important;
    display: block !important;
  }
}

 

 

  • Clear cache and retry printing.

  • Now the portal page should print in full width instead of 2–3 cm columns.

 

 

If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain

Hi @Shashank_Jain

Tried above solution but not worked.