Employee Center Pro - Styled Content Error

jasonkist
Giga Guru

After installing Employee Center Pro, Content Experiences and Content Publishing, getting an error when building my first content library per this link: Setting up Employee Center Pro — with Demo Data

Content Publishing > Content Library, New, Styled Content, continue. Fill out 2 mandatory fields Content Name and Heading Text, click save. In the preview pane, in the preview pane, getting error: 'Could not find sn_ca_campaign_item null'

 

Anyone see this before? Im assuming Im missing a config of some sort.

1 ACCEPTED SOLUTION

We found out our issue was something different, 2 script includes were not updated with the plugin install, cd_contentDelivery and ca_CampaignContent. We were using content delivery before it was updated to content publishing, so on the script include cd_contentDelivery, we changed the caller access from caller restriction to caller tracking so we could use it in a global portal, so it was getting missed in updates. Once we updated cd_contentDelivery, we also had to update ca_CampaignContent. Then it all started working again.

 

Thanks for the reply, I did check the setting you referenced and we have it set correctly.

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7 REPLIES 7

Community Alums
Not applicable

Hi @jasonkist ,

I just tried to replicate with the same steps i am getting it perfectly fine, there is no issue with the steps followed , see below my styled component:

find_real_file.png

 

Just check if you have completed the prior steps in the configuration from this blog :Setting up Employee Center Pro — with Demo Data

Because it doesn't matter whether you have anything in sn_ca_campaign_item table or not .

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Thank you for the post. I did run the steps per the doco in a pdi and had no issues, but installed in our sandbox and dev environment without the demo data. We typically don't install demo data in our business environments. Is the demo data needed?

Community Alums
Not applicable

Yes Demo data is required here as you do not have much data already existing in the system already.

 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

I ran a repair in our sandbox environment, loaded all the demo data and still having the same issue.