Employee centre isue with searching catalog items

Martin45
Tera Contributor

Hello Community,

 

When the users want to find catalog item in Employee centre via search bar and they open the request to fulfill, they will receive backend view of that item instead of frontend. The issue is not observed when the catalog item is searched via category tab on top-left of Employee centre. I am attaching the screenshots for better imagination.

 

First screenshot shows how the catalog item is displayed when it is searched directly via search bar - in the backend view which is not correct.

 

Second screenshot shows how the item is displayed when it is searched via category tab on top-left of Employee centre - in the frontend which is correct.

 

Thank you for your advice,

Martin

5 REPLIES 5

Isak R_isvold
Tera Contributor

Hi Martin, did you ever figure out this issue? 

Hi Isak,

 

Unfortunately not.

Juhi Poddar
Kilo Patron

Hi @Martin45 

I am also facing the similar issue, have you found the solution to it?

 

Thank You 

Juhi Poddar 

Hi Juhi,

 

Unfortunately not.