Enable Analytics message being displayed for some associates when logging into the ESC in Tokyo

Chuck Collins
Tera Contributor

‎03-13-2023 09:24 AM

Hello all,

I've had a report this morning that some of our associates are seeing a popup window when the log into our employee service center.  The message states that analytics is going to be enabled and they can view a privacy statement.  This message is not an announcement, and I'm wondering where it's configured so that I can get it turned off.  Anyone have any idea where this message is configured?

ChuckCollins_0-1678724451629.png

 

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4 REPLIES 4

Dananard87
Tera Contributor
In response to Pooja_Patil

‎07-18-2023 07:26 AM

The link does not work

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Pooja_Patil
ServiceNow Employee
ServiceNow Employee
In response to Dananard87

‎07-21-2023 10:15 AM

Please try this - User Experience Analytics related properties

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Alexander17
Tera Guru

‎07-19-2023 12:38 AM

This is due the affect you have activate User Experience analytics on your portal.. plus you are login via a EU server/ip address. You can switch this of on the user experience properties setting.

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