I'm looking to achieve the following result in our tricky English/French environment:
All users using the Employee Center portal must do so in French only. Only French content (Catalog Items, Articles, etc) will be created and maintained.
Fulfillers (mostly ITSM if that makes a difference) still need to use either French or English when working on tickets; keeping in mind that a fulfiller searching for KB, Service Items, etc will only be able to retrieve French content.
An example of a partial solution used in other application (but not necessarily applicable in SN) is that all our content was categorized with a null value for the language; this acted as a fallback value. If the system couldn’t find content matching the user’s language setting, it would return content with this null value. That null/fallback content was written in French.
Feels like I have two configurations to consider,
- Preventing EC users from selecting English
- Manage content in a single language (French) yet make it retrievable for Fulfillers using English in the rest of the application.
