Custom Search widget created in ESC Portal routing to Catalog builder view or backend view

[s_dinesh01]

Hi 

i have created a custom Search widget in a custom APP scope, which contains custom Search Application and Search source in AI Search with ESC Portal

Search Source on catalog items table to suggest catalogs created within custom scope, which gives correct suggestions on searching from the new widget

once i click on the suggestion , recently viewed catalogs opens in this URL nav catalog builder view  "esc?id=form&table=sc_cat_item&sys_id=*********"

once i click on the suggestions it opens in  "com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=*****"

If any one could suggest would be a great help

[Dan O Connor]

Make sure to have a look into Search Result Actions. This governs the action that takes place from your Search application. Especially a navigation action. 

This issue mostly occurs for folks who create a new Employee Center not named after the OOTB record, so they need to come to this record to add their portal into the list. 

For you, it might be if you created a new Search Application, that you need to create these actions for your Search app 

[s_dinesh01]

Thanks for your reply, but i haven't created new portal

within the existing portal, we created a new page and New search widget in custom scope, I'm not knowing the exact issue why this is happening