ESC: Service Status and Service Status Updates

[Meghan Magee]

I need to be able to enable users to easily see the Services and subscribe to notifications for those Services if they are affected by Incidents, Problems or Changes. It appears that the Service Status and Service Status Updates widgets would solve that requirement, but they are only available on SP. My customer is going to be using ESC Pro. Are there better, newer options or do I need to just clone these widgets to use on ESC?

[Slava Savitsky]

If you are going to make changes to the widget, you would need to clone it, but if you want to reuse the widget as it is, you can simply add it to a page on ESC portal without cloning. For some of our customers, we have added that widget to the System Status page that is accessible in ESC portal via a link under Quick Links section of the Technology Services menu at the top of the page.