Need to create a seperate portal like ESC for Non-IT catalogs

[harver31]

We as ServiceNow platform partner have delivered ITSM solution for the customer and deployed IT catalogues. Now, customer is looking for a new employee centre portal separate from the existing one. They want the existing portal to cater only to the IT requirements and the new one to cater to other non IT catalogs.

[Ravi Chandra_K]

Hello @harver31 

UX Design, Layout and the Forms and KBs that should come into new portal.

I would heavily use insert and stay options to modify and copy existing widget instances and portal pages.

Please mark this answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra.

[Sancho Pinto]

What is the driver behind the customer wanting a separate portal for IT?  Increasingly customers are consolidating their portals to provide a simpler employee experience (which increases usage & self-service).