Faceted search widget not displaying checkboxes for filters

[Justin Lucas]

After upgrading to Vancouver (from Tokyo), the checkboxes for filters on the Faceted Search widget are no longer displaying on our search results page in Employee Center. Any idea on how we can get those back?

Here's what it looks like before upgrading:

Here's what it looks like after upgrading:

Not sure if these are coming from a different widget or if there is a configuration option on the facets to show links instead of checkboxes but I haven't been able to find anything when looking through the widgets.

[Paul Curwen · Accepted solution]

This is now standard behavior for AI Search in Vancouver, you simply click on the options required. 

https://docs.servicenow.com/bundle/vancouver-release-notes/page/release-notes/now-platform-administr...

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/ai-search/task/...

[Justin Lucas]

Thanks, Paul. I somehow skipped over the Single Select versus Multi Select and that it displays as a link now if it's Single Select. This answers my question.