Get to know about Portal ID or URL
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06-22-2023 07:08 AM - edited 06-22-2023 12:16 PM
Is there any method by which can identify from which Service Portal [IT or HR] , record producer or catalog item form is submitted? @Ankur Bawiskar
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06-22-2023 08:37 PM
sp_log table might help you
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-23-2023 01:30 AM
Can we use this table on Record Producer Script?
We need to check Portal url/ID and based upon that Record Producer has to perform further actions.
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06-23-2023 01:59 AM
you can always determine the URL in onLoad catalog client script and check which portal is that
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-23-2023 02:16 AM
Please let me know how can we do this?
Use Case - If RP is submitted from IT Service Portal then redirects to IT SP or if RP is submitted from ESC or Mobile app Portal then redirects to ESC or Mobile Aapp Portal